Borough Customer Notice – 2020 Sewer Rates!
Rates listed below are effective April 1, 2020 (with the 2nd Quarter 2020 Bill). As in the past, the rates consist of a Fixed Charge that is required from all customers whether or not any wastewater flows into the sewer system and a Volume Charge that is based on the amount of water discharged to the sanitary sewer system.
The fees are to cover the cost of the treatment of residential, commercial and limited industrial sanitary sewer waste by the City of Bethlehem wastewater treatment facility, administrative and labor costs, and repairs and maintenance costs for the Borough’s sanitary pump & meter and sanitary sewer lines. The sanitary sewer lines are undergoing a multi-year rehabilitation to reduce the inflow and infiltration of stormwater into the sanitary sewer system.
| Size | 1″ and under | 1″ – 2″ | 2″ – 3″ | 3″ – 4″ | 4″ – 5″ | 6″ – 8″ |
| Base Rate: | $110.00 | $440.00 | $1.350.00 | $2,400.00 | $7,800.00 | $13,000.00 |
| Base Allowance (gal): | 20,000 | 80,000 | 180,000 | 320,000 | 500,000 | 720,000 |
| Surplus Rate/thousand gal.: | $9.95 | $9.95 | $9.95 | $9.95 | $9.95 | $9.95 |
The Borough of Fountain Hill bills their residents quarterly for garbage and sewer. Residents water usage is billed through the City of Bethlehem.
Yearly Quarterly Bills:
- January
- April
- July
- October
If anyone has any questions regarding the garbage and sewer bill, please call the Borough office at 610-867-0301, #1 for Administration.
Certification
The Borough does not provide final garbage and sewer readings. If information is required for closing, please provide the property address, new owner’s name, and settlement date in a fax with Attention to Clerk at 610-867-7153. You may then use the certification to prorate any charges. There is no fee for a certification, but please allow 48 hours for processing. Please let the Borough know when settlement is finalized.
Payments
Residents may pay their bills via cash, check or credit. Cash is accepted at the Borough office, 941 Long Street, please DO NOT MAIL CASH. Checks are accepted at the Borough office or through the mail. Payments received through the mail are based on their RECEIPT DATE, not postmark date. If you are unavaible to make payments during our office hours (8:30am-4:30pm), there is a mail box in front of the entrance doors leading to the Borough offices at 941 Long Street.
PAYMENT PLANS are available according to the parameters established in Ordinance No. 847 of November 2018. This is the link to the Application Form.
The Low-Income Household Water Assistance Program (LIHWAP) is available to help families who have overdue wastewater bills or at risk of losing water service for their home.
Applications for this new, temporary assistance program opened on January 4, 2022.
Learn more about if you qualify at www.dhs.pa.gov/waterhelp
Apply for LIHWAP and other assistance now at www.compass.state.pa.us or pick up a form at the Borough Office.
New Services Notice for Utility (Sewer & Garbage) Customers
As an added feature to the Borough’s Utility Billing Software program
- Customers can view and print the Utility Bill online. It is a safe secure service that encrypts the Utility Bill until you enter your user name and password.
- Customers can pay the Utility Bill online with a credit card or by electronic check (eNETPAY).
To register
✓ Enter the Borough of Fountain Hill MUNICIPALITY CODE: FountainHillPA015
This code has to match upper and lower case exactly to be accepted.
✓ The First Name, Last Name, Account # has to match exactly what is on your utility bill card.
✓ Enter your Email address.
✓ Create any USERNAME or PASSWORD that you will not lose or forget.
✓ Allow popups in your browser (Chrome/Internet Explorer)
Existing users please login using the USERNAME or PASSWORD they created at Member Registration.
Please note that Transaction Fees apply (see attached schedule below).
eNETPAY©
Credit Card Processing provided by
Hamer Enterprises
Transaction Fee Schedule
Credit Card Transaction Convenience Fee
Any single cumulative transaction totaling $1.00 through $100 – $3.00
Any single cumulative transaction totaling $100.01 through $200 – $6.00
Any single cumulative transaction totaling $200.01 through $300 – $9.00
And so on… And so on…
Electronic Check Transaction
Any single cumulative transaction ranging from:
$ 0.01 to $ 100.00 = $3.00
$ 100.01 to $ 300.00 = $6.00
$ 300.01 to $ 500.00 = $8.00
$ 500.01 to $ 1,000.00 = $10.00
$ 1,000.01 to $ 2,000.00 = $12.00
$ 2,000.01 to $ 5,000.00 = $14.00
$ 5,000.01 to $ 10,000.00 = $16.00
$ 10,000.01 to $ 20,000.00 = $20.00
$ 20,000.01 to $ 30,000.00 = $24.00
$ 30,000.01 or greater = $30.00
eNETPAY’® and other products by Hamer Enterprises can be found at: www.hecorp.com.
For more information email Tony Worley at tcworley@hecorp.com or call 1-800-926-3466.
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